1. How do I sign up for TutorKids?

Signing up is simple! Visit our website and click the "Sign Up" button. You'll need to:

- Create a student account with your child's basic information

- Add your child's details and academic needs

- Verify account via email link sent to your registered address(check spam folder)

- Once verified, you can start booking sessions immediately.

As a Tutor:

• Select Tutor tab on sign up page
• Fill all personal details
• Upload requested documents
• Submit and verify email(check spam folder)
• Login to your dashboard and update your personal data
• Set availability
• Get notified to teach whenever a student purchases your topic

2. What ages and subjects do you cover?

We provide tutoring for students aged 3-12 (K-12) across all major subjects including:

- Mathematics (Elementary to Advanced)

- English Language

- Verbal Reasoning

- Non Verbal Reasoning

- Coding and Robotics

- Special Education Needs

3. How are your tutors vetted?

All TutorKids tutors undergo a rigorous selection process:

- Background checks and identity verification

- Academic credential verification

- Teaching experience assessment

- Technical capability evaluation

- Demo teaching sessions

- Regular performance reviews based on student feedback

Less than 15% of tutor applicants are accepted into our platform.

4. What happens if my child misses a class?

If you need to miss a class:

- Cancellations made 24+ hours in advance: Full credit for future sessions

- Cancellations under 24 hours: Charged 50% session fee

- No-shows: Charged full session fee

For emergencies or special circumstances, please contact our support team for assistance.

5. How do online sessions work?

Our virtual classroom platform includes:

- HD video conferencing

- Interactive whiteboard

- Screen sharing capabilities

- Document uploading and sharing

- Recording options (with consent)

Students only need a computer/tablet with stable internet connection and a webcam to participate.

6. What if my child doesn't connect well with their tutor?

We understand the importance of a good student-tutor match:

- First session satisfaction guarantee

- Option to switch tutors at any time

- Free trial session with new tutor

- Personalized rematch assistance from our education specialists

7. How much do sessions cost?

Our pricing structure is transparent:

- Standard sessions (60 minutes): £9.99

- Courses: TBA(depends on the number of topics in package)

- Test prep: TBA

- Package discounts available if indicated by time of purchase

Exact rates depend on subject, tutor experience, and session frequency. All prices are in GBP.

8. Is there a minimum commitment required?

YES. Minimum of 3 sessions per week and long-term commitment required:

- Book single sessions as needed

- Flexible scheduling

- Monthly packages available for better rates

- Cancel subscription anytime

We recommend consistent sessions for optimal learning progress.

9. How do you ensure student safety online?

We maintain strict safety protocols:

- All sessions recorded and monitored

- Secure, encrypted platform

- Parent access to session recordings

- Regular safety audits

- Strict tutor code of conduct

- Zero-tolerance policy for inappropriate behavior

10. What kind of progress tracking do you provide?

Parents receive comprehensive progress updates:

- Detailed session reports after each class

- Monthly progress assessments

- Regular parent-tutor conferences

- Achievement milestones tracking

- Personalized improvement recommendations

- Access to student performance analytics